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Originally developed by QAD Inc. as part of their Distinguished Speakers Series.  

Video Based Education From Gray Research and Partners For Excellence

Performance Measurement and Assessment is a three and a half hour video-based education course focused specifically on the needs of companies trying to develop a system of key performance indicators and diagnostic indicators.  

There are two questions that any business tries to answer—How are we doing? And, are we doing the right things? If you've determined that performance is not as good as you would like, how do you assess the individual root causes and how do you improve underlying business performance? How do you design a self-assessment program so that you can go out and look at your individual business processes—such as resource planning, sales and operations, and forecasting processes? How do you develop an assessment program that allows you to look at those processes and decide if you are doing the right things?

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This course answers those questions and more in a three-and-a-half hour presentation on the concepts of designing a performance measurement system and self-assessment program for your business.

Performance Measurement and Assessment  also includes a mastery test to verify your comprehension of the course material, as well as a bibliography of sources for additional information about this important subject.  

And as you'll see below, it's priced at less than half of what you'd spend to send someone to an outside seminar conducted by someone with similar expertise on this subject.  

Use Performance Measurement and Assessment  as a standalone education program for a group, as supplementary material to other course materials you may have access to, as a complement to live education sessions and readings, or for individual learning.  

Use it when your people come back from live workshops and seminars to reinforce their knowledge of important performance measurement concepts, and on an on-going basis for individual review and learning.  

Content: 

• Welcome – 1:11
• Introduction Part 1 – 1:34
• Introduction Part 2 – 10:52
• The Truth About Measurements – 12:06
• In Other Words … - 4:34
• According to Lord Kelvin – 3:47
• Performance Measurements Should Assist In … 6:30
• Issues to Consider – 9:25
• Time Relevance of the Metric – 3:26
• Appropriateness of the Measure, Part 1 – 13:32
• Appropriateness of the Measure, Part 2 – 6:30
• Outcome versus Root Cause – 14:04
• Financial versus Operational Focus – 13:51
• Breadth and Balance – 6:53
• Balance Your Measurements – 11:52
• Vital Signs – 15:36
• Capturing Data – 10:44
• Goals, Minimums and Tolerances – 9:13
• Ways to Measure – 7:02
• Metrics Might Look Like This – 10:04
• Displays and Visualizations – 14:39
• Summary – 6:01
• Business Process Assessment – 5:06
• Internal Assessors – 7:09
• Visual Management – 13:55
• Site Self-Assessment – 10:27
• Conclusion – 0:26

Click here: To Order

Pricing And Order Information

To order Performance Measurement and Assessment from anywhere in the world, enter your order using a credit card using the secure link accessed below.    Credit card processing is provided by PayPal but does not require a PayPal account.  

This course was developed by QAD as part of their Distinguished Speaker's Series.   QAD customers, currently "on maintenance" with the company can access this class at no charge from the QAD website:  http://www.qad.com/. 

Available to Gray Research and Partners for Excellence customers on DVD:  $395.00

Data DVD, pricing in US dollars:  $395.00.