"Sales & Operations Planning Best Practices" - Book

"Sales and Operations Planning Standard System" - Book and reference software

"Sales and Operations Planning Instructor's Guide" - Education material to support your inside education programs

"Lean Standard System" - Book and reference software 

An Overview of Lean Manufacturing Concepts - Lean video

"Master Production Scheduling Instructor's Guide" - Education material to support your inside education programs

"The Right Choice" Book on software evaluation and selection

Evaluation points for ERP software

"Performance Measurement and Assessment" - Performance measurement, KPIs and vital signs video

"Five Principles of Production and Supply Chain Management" - Book by Bill Belt

"S&OP Handbook" - Starter kit for S&OP from John Civerolo and Don Rice

Seminars and Workshops  

Coaching and Consulting

Software Research to support evaluation and selection

Assessment and Certification Services

Professional Associates

Articles

Current Books and Material From Gray Research - Full list, special offers and ordering page

Earlier Books From Chris Gray

Other Books I Can Recommend

Software Supplier Lists

Biographical sketch

Contact Information: 

1 603 778-9211 

 cgr...@grayresearch.com

New Book From My Associate Bill Belt

Five Basic Principles of Production and Supply Chain Management.  

The basics of industrial and supply-chain excellence in less than 200 pages ! This book offers a step-by-step presentation of the best practices of modern manufacturing and logistic management, which have been moving beneath the surface, like tectonic plates, over the last few years. Thanks to their proven operational effectiveness, they have emerged as an interlocking group of “five basics”: - Voice of the Customer for innovation and development - production activities with and without added value - postponement or mass customization and modular thinking - dependent and independent customer demand - the two levels of the supply chain: strategic and operational

The integration of these best practices gives Lean Supply Chain Management, which can help any company maximize its added value and the productivity of its people to innovate and to better serve the customer.

Based on the author’s long experience as a practitioner, educator, consultant and implementer, this book is an ideal learning tool. It contains several levels of text (summaries, examples, detailed explanations, questionnaires for measuring current practice…) to facilitate the acquisition of these key concepts and practices by any individual or company.

For more information or to order the book.

Shipping Now!

Two new video education courses featuring Chris Gray: 

An Overview of Lean Manufacturing Concepts

If you are implementing lean manufacturing, trying to improve materials flows using TPS methods, replacing push with pull systems, then this course can help. 

This class contains important concepts you need for implementing lean materials management methods.   

For a preview of the new Lean session, click here, and then click "Launch" on the start page.  

Performance Measurement and Assessment

There are two questions that any business tries to answer—How are we doing? And, are we doing the right things? If you've determined that performance is not as good as you would like, how do you assess the individual root causes and how do you improve underlying business performance?

How do you design a self-assessment program so that you can go out and look at your individual business processes—such as resource planning, sales and operations, and forecasting processes? How do you develop an assessment program that allows you to look at those processes and decide if you are doing the right things?

This course answers those questions and more in a three-and-a-half hour presentation on the concepts of designing a performance measurement system and self-assessment program for your business.

Books

Sales & Operations Planning Best Practices

Sales and Operations Planning Standard System with Reference Software

Lean Standard System with Reference Software

The Right Choice

Courseware

Self-administered Education: Your instructors, our material 

S&OP Courseware (Instructor's Guide, Visuals)   

Master Scheduling Courseware (Instructor's Guide, Visuals)  

Video Education Material

Advanced Master Production Scheduling - Dealing With Products and Options - shipping now. 

If you have products made from options (features and options, modules, etc.) and you want to implement the most effective master scheduling techniques- then this is the course for you.  

Available on data DVD, use it to train your master schedulers, to supplement you other internal training programs, and as refresher education for your key people.  

This four hour course contains all the important concepts you need for implementing and operating a "two level master scheduling" process.  

International Affiliates and Resellers

Although we welcome your order in our shopping cart, you may save substantially on shipping charges by ordering from one of our international affiliates or resellers in your region.  All Gray Research and Worldwide Excellence Partners books are available from these sources: 

Asia: Transprocure Corporation

Australia: Phil Heenan

Europe: Delos Partnership

I help manufacturing companies who are frustrated with their manufacturing and customer service performance - who want to get better on-time delivery performance with less inventory, who want to improve teamwork and communication across their organization, who want to lower their costs and their cost structure by managing their resources more effectively, who want to make more money today but not at the expense of the future - and who want to implement changes so that the improvement is institutionalized, not a one-time event!  

I'm proud to say that I've been helping companies make their manufacturing operations leaner and better coordinated for the better part of three decades.  

I help companies implement and operate more effective demand driven supply networks using resource planning (better sales forecasting and demand management, improved planning, capacity management, and financial projections) and lean manufacturing techniques (flow and pull in the plant and with suppliers).  In many cases, the improvements that my clients are able to make require no new software at all.    

The Best Performance Requires Both Resource Planning and Lean Execution

I believe that resource planning and lean manufacturing systems work best when they work together. They do different - and very necessary - things, and you need them both.

Resource planning is a set of forward planning tools to help people balance future demand and supply, to predict capacity problems with enough time to do something about them, to create a load leveled master schedule, and to project supplier requirements well in advance. Some of these planning tools - aggregate sales and operations planning, rough cut capacity planning, supplier scheduling logic - do this better than any alternative.

Lean manufacturing's objective is to create the physical environment that will allow material to flow - from raw material to finished product to the customer. In doing this, Lean eliminates waste and wasteful practices, reduces costs and cuts lead times - while synchronizing all production and purchasing activities. Its primary components are standard work, visual management, heijunka (leveling), takt time, one-piece flow, EPE I, and the pull (kanban) system.

Lean is strong on workplace management; resource planning is strong on decision-making for the future. Lean requires workplace and value-stream transformation; resource planning can deal with the status quo. Lean scheduling and pull systems cannot work unless certain important prerequisites are met; resource planning will help you deal with nearly any kind of manufacturing environment - one of a kind handcrafted production, traditional mass or batch production, or one-piece lean flow - as you make the physical transformation necessary to achieve maximum flow and maximum results. 

Click here for a summary of how to use S&OP and Lean together.  

Getting the results you want from your planning and scheduling systems

I can help you understand whether your existing systems can give you the results you want.  You may know of me from some of the work I've done in the area of manufacturing software - it's no exaggeration to say that I've helped more people resolve manufacturing software issues than any other individual in the field.  Along with Darryl Landvater, I defined the standards for resource planning software: The MRPII Standard System.  I continue to consult and do workshops for management teams trying to understand what kinds of software functionality is required to support both planning and lean execution.  If your organization needs help in understanding what functions are key in planning and execution software and which are not important at all, you may need my help.  

I've also rolled up my sleeves and worked with hundreds of management teams over the last 3 decades - helping them improve communications between manufacturing, marketing, and finance; create teamwork across the entire organization;  drive down inventory and increase customer service; improve supplier delivery performance; and slash lead-times across the value-stream - by helping them implement new system solutions.  

I'm an authority on sales and operations planning and resource planning; on rough cut capacity planning, master scheduling and sales forecasting; on the management challenges of integrating effective planning processes with pull systems for execution; as well as the software requirements for both resource planning and lean manufacturing (kanban/demand pull/Toyota Production System).  

I do sales and operations planning (S&OP) workshops and seminars; resource planning and lean manufacturing education seminars and workshops; sales and operations planning consulting; consulting on resource planning (S&OP, forecasting and demand management, master scheduling) and lean manufacturing (lean execution systems like the kanban component of the Toyota Production System); performance assessment and Class A Certification; sales and operations planning software; and software selection services to companies trying to create a lean enterprise.   

If you are interested in improved performance and making more money, and you want maximum performance from your enterprise and plant level execution systems, I'd like to work with you.  

Review the materials here, and then give me a call or send me an email:  

1 603 778-9211,  cgr...@grayresearch.com

Having advice from someone who's been successful is the best insurance that you are on the right track.  

About this web site:  

This web site provides products, services and information to help anyone who wants to: 

Make things  better, faster, and at lower cost.

Hold less inventory.

Give  better customer service.

Make more money. 

Have fewer surprises.   

Effective planning and lean execution are a reality for companies around the world who are trying to implement demand driven supply networks.  This is where you can get basic information about how to make them reality in your operations.  

If you need specific help - briefing your executive management, training your people in the most recent concepts in manufacturing management, implementing new planning or pull execution systems,  selecting planning or lean execution software that's appropriate for your processes - call me.  I can help you get the results that you want.  

1 603 778-9211 

 cgr...@grayresearch.com

New Books 

My latest book Lean Standard System  (with reference software, shown above, is the second in a series.  If you are wondering how software can support Lean Manufacturing, you need this book.  

Read a description of the book and comments from some of its early reviewers.  

You'll benefit from this book if you are evaluating commercial lean software or writing/enhancing your own.  

For more information or to order Lean Standard System on-line.

The Right Choice (my 1987 book on software evaluation) now revised and updated.  

You'll benefit from this book if you are evaluating and selecting manufacturing or supply chain application software.  

For more information or to order The Right Choice on-line.  

Available Now

My 2007 book Sales and Operations Planning Standard System  (with reference software).  Special pricing when ordered with Sales & Operations Planning Best Practices.  

You'll benefit from this book if you are evaluating commercial S&OP software or writing/enhancing your own.  

For more information or to order S&OP Standard System on-line.    

Have you seen my 2006 book on S&OP best practices? Sales and Operations Planning - Best Practices from Chris Gray and John Dougherty.  

Now available in hardcover and paperback.  

For more information or to order S&OP Best Practices online.  Special pricing when ordered with Sales and Operations Planning Standard System.   

You'll benefit from this book if you are planning to implement or upgrade S&OP in your own company.   

Also Available: 

Handbook

S&OP Handbook by John Civerolo and Don Rice

Tools and techniques to simplify the implementation or improvement of a Sales & Operations Planning process in your company. Samples, examples, specific step-by-step instructions, and internal audit data are provided to help your company start or improve your S&OP process.  

S&OP Checklist:  What you need to do to organize and implement for a successful S&OP process in your company.  Two parts - how to implement, and what to implement.  This checklist outlines my basic approach to implementing sales and operations planning.  (FREE) 

The International Institute of Forecasters is the preeminent organization for scholars and practitioners in the field of forecasting. The IIF is dedicated to stimulating the generation, distribution, and use of knowledge on forecasting in a wide range of fields.

For more information about membership, publications, and conferences:  http://www.forecasters.org/

Partners for Excellence is my joint venture with John Dougherty, John Civerolo and Do Rice, and in which I am a Senior Partner.  

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